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Privacy Policy

(How to maintain and manage users’ private information)

Yamazaki Mazak Group (hereinafter referred to as “Mazak”) recognizes the importance of private information provided through this Website by users, and is committed to protecting such information appropriately, fixing the privacy policy as follows.

Private information

Private information under this policy means any information particular to any individual, including but not limited to personal name, address, telephone number and e-mail address, provided by users through the Website, which, Mazak operates and controls.

Use of private information

Private information provided by users may be used for the following purposes, and will not be used for any purpose other than those listed below without written consent of our user.

  1. Response to inquiries regarding our products and requests of catalogs
  2. Response to inquiries regarding sales and service of our products
  3. Improvement of marketing, development, promotion and service of our products, and
  4. Response to inquiries regarding purchase of our products

In the case that Mazak consigns the handling of private information to other Mazak group companies or outside subcontractors for above stated purposes, Mazak will manage and supervise them appropriately.

Provision of private information to third parties

Mazak will not disclose to any third party the private information provided or registered by users except in the following cases;

  1. In the case the user has given prior consent to the disclosure,
  2. In the case that Mazak needs to disclose private information to subcontracting or other partner companies, which have agreed to utilizing data in accordance with the Mazak privacy policy as expressed to the user,
  3. In the case that private information is processed only as statistical data, which does not identify the user,
  4. In the case that Mazak receives a request from administrative authorities and/or is legally obligated, or
  5. In the case that Mazak must disclose data in accordance with laws and regulations.

Safety management of private information

By employing SSL (secure socket layer, which is the industry standard security practice of communicating encrypted information on Internet) this Website protects against unauthorized access to or dissemination of information in the process of receiving users’ private information.

Inquiry, correction, deletion for private information

In the case that Mazak directly receives requests from users about reference, correction or deletion of users’ private information, Mazak will respond and comply within reasonable scope and to the extent necessary after authenticating such request has made by the user. Also in the case that Mazak determines that a certain user’s private information is no longer needed due to the accomplished purpose of use and/or is no longer deemed relevant to original stated purpose, Mazak may delete such user’s private information.

Protection of private information at linked Website

Mazak is not responsible for the security of users’ private information at any third party’s Website that may be linked from Mazak Website.

* Follow up on any inquiry, correction or deletion of users’ private information submitted through this Website should be made via the original page of inquiry.

* “Yamazaki Mazak Group” means Yamazaki Mazak Corporation, Yamazaki Mazak Minokamo Corporation, Yamazaki Mazak Seiko Corporation, Yamazaki Mazak Optonics Corporation, Yamazaki Mazak Trading Corporation, and Yamazaki Mazak System Sales Corporation.